Frequently Asked Questions
What types of products do you offer?
We offer durable, functional travel and outdoor gear designed for comfort, reliability, and adventure—from backpacks and organizers to accessories built for everyday exploration.
Are your products waterproof or water-resistant?
Most of our gear is made with water-resistant materials. Specific waterproof ratings vary per product, and details are listed on each product page.
Do you ship nationwide/internationally?
Yes, we ship nationwide. International shipping availability may vary depending on location.
How long does shipping take?
Local standard orders typically arrive within 3–7 business days. Delivery times may vary during peak seasons.
What payment methods do you accept?
We accept major payment options including credit/debit cards, GCash, and other secure online payment services depending on your region.
Do your products come with a warranty?
Yes. All items include a limited warranty covering manufacturing defects. Just reach out if you encounter any issues.
Will you restock sold-out items?
Yes. Most products are restocked regularly. However, some of our exclusive or limited-release items are not restocked once they sell out. If you want first access, follow our social pages or join our waitlist for updates.
Are your bags and accessories suitable for everyday use?
Definitely. Our designs are made for both travel and daily life—lightweight, versatile, and built to handle everyday wear.
How do I know which size or capacity to choose?
Each product page includes a size guide and capacity recommendations. If you’re unsure, reach out so we can help match the right gear to your needs.
How can I contact customer support?
You can message us through our contact form, email, or Facebook/Instagram Messenger. We’ll get back to you as soon as possible.